Change Management - Managing Change - L Partridge (Elsevier) - 2007 [0750684545].pdf

Managing
Change
Learning Made Simple
Lesley Partridge
AMSTERDAM •BOSTON •HEIDELBERG •LONDON •NEW YORK •OXFORD
PARIS •SAN DIEGO •SAN FRANCISCO •SINGAPORE •SYDNEY •TOKYO
Butterworth-Heinemann is an imprint of Elsevier
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First edition 2007
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ISBN: 978 0 7506 8454 5
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Edited and typeset by . McBride
Cartoons by John Leech
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Printed and bound in Italy
Contents
Preface ............................................................................... v
1 Change happens 1
Introduction......................................................