医院战略性绩效评价指标体系研究.pdf

专题研究 Zhuantiyanjiu
《中国医院管理》第 32 卷第 3 期(总第 368 期) 2012 年 3 月
医院战略性绩效评价指标体系研究*
李江峰①田立启①修海清①张斌①韩成禄①史俊毅①
摘要
目的基于医院战略, 构建同医院战略相匹配的绩效评价指标体系。方法运用 Delphi 法对绩效指标体系进行
全面的筛选与整理, 利用层次分析法来确定绩效指标体系的各级指标的权重。结果设计出最能反映医院绩效的 12 个方面
共 50 个指标, 构建了以战略为导向的医院绩效评价指标体系。结论基于医院战略的绩效评价, 有利于提升医院核心竞争
力, 促进医院战略的实现。
关键词医院战略绩效评价指标体系
中图分类号文献标志码文章编号
B 1001-5329(2012)03-0025-03
Hospital Strategic Performance Evaluation Index System/LI Jiang-feng, TIAN Li-qi, XIU Hai-qing, et al.//
Chinese Hospital Management, 2012, 32(3): 25-27
Abstract Objective Based on hospital strategy, to build strategic matched with the hospital performance evaluation
system. Methods Using Delphi method to conduct prehensive system of performance indicators for screening and
sorting, and using AHP to determine the levels of performance indicators index weights. Results 50 indicators in 12 as-
pects, which reflect hospital performance most, are designed. A strategy-oriented evaluation of hospital performance
indicators is built. Conclusion The hospital strategy performance evaluation will help to enhance the petitiveness
of the hospital and to promote the realization of hospital strategy.
Key words hospital, strategy, performance evaluation, indicato system
First -author’s address The Affiliated Hospital of Medical College Qingdao University, Qingdao, Shandong,
266003, China
战略绩效评价以医院的战略实现