跨文化交际案例分析-PPT课件.ppt

跨文化交际案例分析Case1JimEllis,vicepresidentofaNorthCarolinaknitwearmanufacturer,,however,,politesmiles,’,,butJimwasfrustratedthatnoonewouldadmitthatanyproblemsexisted.“Ifyoudon’tacknowledgetheproblems”,plainedtooneofthemanagers,“howdoyouexpecttobeabletosolvethem?”Andthentofurtherexasperatehim,justtodaywhenaproblemwasfinallybroughttohisattention,:casesummaryCulturalreasonsalternativesconclusionSuggestedanswerJimwassenttoKoreanplanttohelppeopletherewithsomenewmanagerialprocedures,edwithgreathospitality,onlytofindthathisKoreancolleaguestriedtoavoidacknowledginganysignificantproblems,’,-context/low-contextcultureIndividualistic/ulture,,defusemoreseriousconflict,,evenfar-,recognizingconflictandworkingthroughitinanopen,,,silenceandavoidancemaybeusedtomanageconfli