大堂副理英语口语.doc

大堂副理英语口语.doc大堂副理英语口语
大堂副理日常用语
1、您是第一次入住我们酒店吗？
Is this your first stay our hotel?
2、如果您有任何需要请通知我们。
If you need something to help. Let us know.
3、拨外线请先拨“9”，再拨您的号码。
Please dial the “9” before you dial the number.
4、您对我们的服务有何意见？
What do you think of our service?
5、我们期待您今晚光临。
We look forward to having you with us tonight.
6、我不能保证什么，只能尽力而为。
I can’t guarantee anything. But I will try to my best.
7、您要留口信吗？
Would you like to leave a message?
8、请不要在这里抽烟。
Please don’t smoke here.
9、请您再说一遍好吗？
Could you repeat that? Please.
10、我领您去房间好吗？
Shall I show you your room?
11、西餐厅在三楼。
The western restaurant on the Third floor.
12、早餐供应时间是早上7：00-10：00。
Servile hours are 7:00am to 10:00am for breakfast.
13、因为天气不好，今天游泳池暂时不开放，非常抱歉。
Because of the bad weather. the swimming poor won’t open today. We are so sorry.
14、有人接待您吗？
Is some one taking care of you?
15、您昨晚休息的好吗？
Did you sleep well last night?
16、我们对于团体预订有一定优惠。
We have a special rate for a group reservation.
17、您替他承担所有费用吗？
Would you cover all the expenses for him?
18、给您打个9折。
Have a 10 percent discount for you.
19、您可以凭房卡免费享受桑拿服务。
You can take the room card to enjoy sauna service. It’s no charge.
20、根据酒店规定，凡过12点后退房，我们将收取半日租。
According to our hotel regulations. A half-day’s rent is charged gains a room not vacated by 12:00 noon.
21、我一定处理这件事。
I promise to aft end to the matter