English for Tourism (2).ppt

English for Tourism Unit 2 Hotel modations Unit 2 Hotel modations Key words Business Center 商务中心 Shop Center 购物中心 Laundry Service 洗衣房 luggage/baggage room 行李房 Chinese/Western Restaurant 中西餐厅 Front Office 前厅 toilet/bathroom 卫生间 Front Desk plaint 投诉 lobby bar 大堂吧 exchange rate 汇率 local call 本地电话 Telephone Exchange 总机 international call 国际长途 long distance call 长途电话 interior line 内线 Unit 2 Hotel modations Key words outside line 外线 Room/Housekeeping Center 客房中心 lift/elevator 电梯 corridor 走廊 entrance 入口 exit 出口 out-of-order 维修房 vacancy 空房 single room 单人间 double room 双人间 standard room 标准间 joint room 连通房 extra bed 加床 executive room 商务间 suite 套房 presidential suite 总统套房 conference room 会议室 Multi-function hall 多功能厅 price/daily rate 房价 special rate 折扣价 Unit 2 Hotel modations Key words registration/check-in 登记入住 check-out 结帐 postpone/delay 延迟 cancel/cancellation 取消 book/reserve/reservation 预订 service charge 服务费 discount 打折 copy 复印 tape 打印 fax 传真 express 速递 ticket booking 票务预订 service directory 服务指南 make-up 清扫 wake-up/morning call 唤醒服务 voucher 优惠券 bill 帐单 receipt 收据 breakfast ticket 早餐券 Unit 2 Hotel modations Key words room card 房卡 credit card 信用卡 Great Wall Card 长城卡 Peony Card 牡丹卡 American Express Card 运通卡 VISA Card 维萨卡 travel check 旅行支票 foreign currency 外币 passport 护照 deposit 押金 change 零钱 extension 分机 arrival date 抵店日期 departure date 离店日期 valuables 贵重物品 Check in ? Reception desk ? Visitors : Passport-credit card(deposit, mini bar) ? Guide : morning call,breakfast ( when ) , Business Center 商务中心 Shop Center 购物中心 Laundry Service 洗衣房 Chinese/Western Restaurant 中西餐厅 luggage/baggage room 行李房 toilet/bathroom 卫生间( where ) Check in ? Example: ?总台?基本句型?一、预订服务? Good morning. This is Room reservation. May I help you? ?早上好,客房预订处,我能为您做什么? ? What kind of room would you like to reserve ? ?您想订哪种类型的房间? ? A single room or a double room ? ?要单人间还是双人房间? ?