企业管理管理学 英文.ppt

Managing people anisation: An Introduction
Section 2 Describe the factors that influence the motivation of both individuals and groups to perform effectively in the workplace
Motivation
The processes that account for an individual’s willingness to exert high levels of effort to anizational goals, conditioned by the effort’s ability to satisfy some individual need.
Effort: a measure of intensity or drive.
Direction: anizational goals
Need: personalized reason to exert effort
Motivation works best when individual needs patible anizational goals.
Characteristics of motivation by Mitchell
Every person is unique
Motivation is intentional
Behaviour is influenced by motivation
People’s performance is a product of both ability level and motivation
Chart in SQA book
An understanding of the main factors that influence motivation at work
A motivated workforce are
Who know what their roles are
Satisfied and enjoy their work
Know their position in anisation
Offered opportunities to develop new skills
Appropriately rewarded for their efforts
Extrinsic motivation
Salary
Job security
Benefits 福利
Promotional prospects
Working environment and its conditions
Intrinsic motivation
Intrinsic es from within the individuals
Positive recognition
A sense of challenge and achievement
Interest in the job
Personal development
An understanding of the main content theories
Content theories refers to the relationship between
Needs
Intrinsic rewards ( satisfaction, plishment, petence, self-esteem 自尊)
Extrinsic rewards ( pay, promotion, praise, recognition )
Maslow’s Hierarchy of Needs
Physiological needs
Things needed to stay alive, such as food, shelter and clothing
Can be satisfied by money
Safety and security
Security and protection from danger
Protect against unemployment and unfair treatment
Can be satisfied by rules of employment, such as pension schemes, sick pay and employment legislation